Our coffee is direct trade, meaning our importers have direct relations with the famers to ensure the entire supply chain is ethical with a focus on quality, sustainability and fair pricing. Our importers frequently travel to origin to create and maintain these personal relationships with the farmers, often inviting roasters to join them in creating meaningful connects from bean to brew.

For the best flavor experience, we recommend enjoying your coffee within one month of roasting. However, taste is subjective! When stored properly in an airtight container in a cool, dry place, whole bean coffee can remain fresh and enjoyable for 3 months or longer.

To preserve freshness:
🌼 Keep beans in an opaque, airtight container.
🌼 Store away from heat, light, and moisture.
🌼 Avoid refrigeration (condensation can affect flavor).

For peak aroma and taste, grind just before brewing.

Great question! We recommend letting our coffee rest for 5–7 days after roasting before brewing. This allows the beans to fully degas (release CO₂) and develop their best flavor profile.

Why wait?

Freshly roasted coffee needs time to "settle" and brewing too soon can result in uneven extraction.

Flavours mature and balance during this resting period, giving you a smoother, more nuanced cup. There is a really interesting post regarding the aging of coffee here.

If you’re eager to try it right away, experiment! Taste how the flavours evolve day by day, it’s part of the fun!

Coffee is an adventure and the "right" choice is whatever tastes best to you! While any of our coffees can work with any brewing method, here’s a little guidance to start your experimentation:

🌼 Espresso? Try our bold house roast INSERT NAME HERE, this is what we use for our espresso in the cafè.
🌼 Pour-Over? Lighter roasts shine with floral & fruity notes. Try our current single origin coffee, we roast these with pour overs in mind.
🌼 I just want a cup of coffee! Great! Try our house roast INSERT NAME HERE

Tip: Grind size matters more than the coffee itself! Make sure to adjust your grind to match your brewer (fine for espresso, coarse for French press).

We roast in small batches approximately once a week to ensure every bag you receive is at peak freshness. Here’s why that matters:

🌼 Freshness Guaranteed – No stale warehouse stock; your coffee is roasted just days before it reaches you.
🌼 Seasonal Surprises – Frequent roasting lets us rotate limited-edition single origins and experimental profiles.

Tip: Sign up for our newsletter to get roast-day alerts, the perfect time to snag the freshest beans!

Delivery times vary depending on your location:

📍 Kitchener-Waterloo Locals:
Your coffee will arrive within 2-3 business days via our local courier.
🌍 Across Canada (Outside KW):
Please allow at least 5-10 business days for shipping. Rest assured, we roast and ship your order as quickly as we can for peak freshness!
📦 Tracking & Updates:
You’ll receive a shipping confirmation with a tracking link if applicable within 2 days after ordering.

Absolutely! We ship coast-to-coast via Canada Post, so you can enjoy freshly roasted coffee no matter where you call home.

Here's our current process:
☕ Freshness First: We roast to order and aim to ship within 2-3 business days
📦 Tracking Included: You'll receive a Canada Post tracking number once your order ships
⏱️ Delivery Times: Typically 5-10 business days after shipping (varies by destination)

We're a small team, and during our launch period, we appreciate your patience as we fine-tune our operations!

We’re so flattered you’d ask! Currently, we only deliver within Canada as we perfect our roasting and shipping processes.

Absolutely! We'd love assist you with your next gathering - whether it's a corporate meeting, wedding, or special celebration.

How it works:
📧 Email us at events@cafeclementina.com with:

🌼 Event date & location
🌼 Estimated guest count
🌼 Service needs (eg. brewed coffee, pastry assortment)
🌼 Any special requests (eg. alternative milk options, pastry preferences)

We'd be honored to host your special occasion! Our space is perfect for:

🌼 Intimate workshops
🌼 Bridal or baby showers
🌼 Cozy birthday celebrations
🌼 Creative corporate gatherings

How it works:
📧 Email us at events@cafeclementina.com with:
🌼 Preferred date & party size
🌼 Event type
🌼 Any special requests

Yes! We're happy to supply restaurants, offices, retailers and more with our coffee.

Why partner with us?
🌼 Small-batch roasted weekly for peak freshness
🌼 Flexible order sizes (from 5lb to 50lb+)
🌼 Custom blends available for your brand
🌼 Free consultation on optimal brewing setups

Next Steps:
📧 Email us wholesale@cafeclementina.com
🌼 Include your business type and weekly needs

Yes! We're super happy to have (well-behaved) furry friends visit us.